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Don't lose your Medicaid Plan!

Medicaid rules are changing! Very soon, some patients on Medicaid will need to renew their coverage. If you don’t renew, you risk losing your plan and your access to care.

How will I know when it's time for me to renew my coverage?

Texas Health and Human Services Commission (HHSC) will be reaching out to patients who need to renew their coverage. They will be sending mail correspondence with specific directions and timing for each individual. Keep your eye out for a bright yellow envelope!

Medicaid Yellow Envelope

So, what do I need to do today?

Step 1 – Make sure your contact information is up to date!

This will ensure HHSC can reach you so that you don’t miss out on the renewal process. You have two options:

  • Visit or call 2-1-1, option 2, to update your mailing address, email address and phone number.

Step 2 – Prepare to give HHSC additional documents.

You may need to share documents that prove your child’s social security number and your family income within the last 30 days. (Pregnant women may also need to provide their current address.) Being prepared to gather this information for HHSC will save you time later.

Step 3 – Watch your mailbox.

All communication from HHSC about the renewal process will be shared with you via mail. Check your mail regularly! You don’t want to miss or lose the yellow envelope from HHSC.

Please call 713-462-6565 or click here for an appointment to update your contact information or Medicaid enrollment.

You may also meet with Managed Care Organization representatives to review your options at the following SBCHC clinics, dates and times:

Northwest (NAM) Clinic

Thursday, March 7th - 9 am - 3:30 pm - Community Health Choice

Thursday, March 21st - 9 am - 3:30 pm - Community Health Choice

Thursday, April 4th - 9 am - 3:30 pm - Community Health Choice